FAQ

No, the Center is supported by student enrollment fees, so there are no additional charges for counseling. You will be charged $25 if you miss an appointment without giving us notice 24 hours ahead.

Standard individual therapy appointments are approximately 45 minutes long and are scheduled every other week. Standard group sessions are 90 minutes and occur weekly for 8-10 weeks. Initial appointments are 30 minutes by phone. At the end of semesters, initial appointments shift to 45 minute in-person appointments. Some specific evidence-based practices may require occasional longer sessions. Your counselor will let you know if this is applies to your upcoming session(s).

You can either call (603-358-2200) or stop by the front desk or you can send a message to the front office or your counselor through your patient portal.

We do not provide these services. We recommend you contact the court or legal staff/attorneys for a referral.

We do not currently have an MLDAC on our staff.

We have a Psychiatric Consultant in the office once a week and Nurse Practitioners on staff who can help with medication for mental health. If you are currently on medication from home, you can simply have your prescriptions sent to a local pharmacy. If your prescription is for a controlled substance and your provider is out of state, we can discuss options to access your medications in NH. If you are not currently on medication but think you should be or if you think your current medications need to be changed, speak with your counselor or make an initial counseling appointment so that our counseling staff can connect you with our Nurse Practitioners or Psychiatric Consultant or work with your home provider to help you get the medications that will be most helpful.

Students come to counseling for different reasons. It doesn’t mean that something is really “wrong.” It may mean that you are struggling and need to talk to someone. This could be for one meeting or it may be for a series of meetings.

Yes, we offer couples counseling; however, both parties need to be currently enrolled at Keene State College.

We do not schedule appointments on the weekends. If you have an urgent need to speak with a counselor outside of business hours, you can call our crisis hot-line 603-358-2436 to speak with a counselor-on-call.

No. Your records are secure and confidential unless you sign a release. Records kept in the Wellness Center are not connected to your records as a student at KSC; there is no indication of your contact with The Wellness Center on your academic record.

If you are unable to come to your scheduled appointment, please let us know either by phone, email or stopping in prior to your appointment. The Center is very busy and, with advanced notice, missed appointments can be given to other students waiting to see a counselor.

One size does not fit all. This depends on a person’s unique needs.

We run a variety of groups each semester, depending on the needs of our students. Some examples of groups that we have run include a Self-Growth Group, Managing Emotions Group, Relationships Group, Transitions for Freshman Group, Transitions for Seniors Group, and Women’s Issues Group.

• Learning from others through shared experiences
• Connecting with others who feel similarly to you
• Feeling less alone in your challenges
• Working together in a climate of trust
• Having others care about you and your success
• Supporting others with their challenges
• Receiving open, honest, and constructive feedback from others

• Have someone listen to your concerns with care, confidentiality, and respect
• Learn new ways to manage your concerns
• Achieve greater satisfaction in life
• Improve your relationships with others
• Understand how to change unhelpful patterns and cycles that are negatively affecting your life
• Improve your view of yourself
• Clarify your abilities, qualities, values, hopes, and expectations and learn how to build a life that makes the most of them
• Improve your ability to experience and manage your emotions
• Improve your academic performance
• Enhance your physical health

You will speak with a trained, professional counselor who is contracted to provide urgent services for The Wellness Center.